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Receipt of international orders take 5-8 business days. Generally, the total processing time and shipping are equal to the total delivery time. The processing time generally ranges from 24 hours to 2 days. Processing time includes receiving your order, transmitting information to the appropriate warehouse, packing and shipping the item to. After completing the treatment, the expedition begins. Transport time is the transit time express delivery from the warehouse to your delivery address.
We offer express delivery with insurance and confirmation tracking shipping box. It usually takes 5-8 working days for delivery. 24-48 overtime for processing time and can take up to 48 additional hours in case we need to contact the payment processor for credit card verification.
We will not be liable to charge customs fees in each country. We charge full shipping price for all returns and international trade.
* For packages that are not claimed or returned because of incomplete address, the actual shipping costs will be deducted from the refund.
* If your order does not arrive on time, there may be delay due to compensation processing customized for your country. Feel free to email us to help you locate your package at any time.
If your order appears late, you should consider the following points:
* Delivery occurs only on weekdays, Monday through Friday.
* Of certain holidays that carriers do not pick up or deliver.
* We invite you free to contact us for further assistances.
We are committed to your complete satisfaction. Before enjoying easy return policy, you must contact us with returning shipping address before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
All ordered items are the right items you pick here.We promise you of the right order package.So if returning right items for a refund: All items can be only return to ask for a refund in 14 days when the customer receive the parcel.
All returned items are subject to a 10% restocking fee and bank commission. Shipping and handling charges are non-refundable.
We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs.
Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.
All returned merchandise should be sent to the shipping address we email you after you get contact us!
We will accept exchanges for a different size or color within 14 days after you receive your parcel. Please contact us with your Order ID and one of our customer serive will help you. If you would like to exchange items to a different style, you would have to return your items for a refund* (as per Return policy) and place a new order for the style you prefer.
You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you.
We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
Cancel Order Policy
If you want to cancel your order, please contact our customer service after you order within 24 hours, before item don't delivery. So sorry that we can't cancel order when ship them out. Thank you for your understand. If you insist to cancel your order, please observe our return policy. 20% non-refundable credit card charge is deducted from the credit amount.